No industry is moving faster than health care. And no organization is better positioned to lead health care forward. We need attention to every detail with an eye for the points no one has considered. The rewards for performance are significant. You'll help improve the health of millions.
Great sales are the result of strong purpose, conviction and pride - pride in your ability and your product. UnitedHealth Group offers a portfolio of products that are greatly improving the life of others. Bring along your passion and do your life's best work.(sm)
You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:
- Accountable to manage and maintain assigned direct client relationships to ensure delivery of OptumHealth solutions and effective product and service expansion to increase revenue potential across large employer clients (commercial employer groups with 3,000+ lives)
- Identify, develop and manage incremental growth opportunities with existing clients, spanning OptumHealth's capabilities
- Accountable for retention and growth quota of new business with existing clients. Lead the OptumHealth sales process throughout the entire sales life cycle, acting as liaison with internal and external parties as required, negotiating and influencing to ensure achievement of goals
- Coordinate and influence superior service to clients by establishing collaborative relationships with intercompany stakeholders across a highly matrixed environment
- Monitor client satisfaction and manage key deliverables to sustain and improve client engagement and loyalty
- Cultivate and deepen complex client relationships at all levels, including senior executives
- Establish and maintain strong and appropriate working relationships with clients, consultants, channel partners and constituents
- Monitor and enhance performance of OptumHealth solutions for clients to ensure return on investment, mutual growth/success and client financial performance, including renewal planning, negotiation and profitability levels
- Build knowledge of entire range of OptumHealth capabilities, health care industry and market trends and dynamics facing clients to understand and advise on clients' needs and OptumHealth's value proposition
- Ability to work independently and as a strong team player, with minimal supervision in a fast- paced, high-intensity environment
- Communicate and present effectively at multiple audiences and levels (listening, written and verbal communication)
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- Bachelor's Degree
- 10+ years of sales or account management experience
- 10+ years of proven experience and expertise in the health insurance, health care, or related industry
- Direct experience achieving $9M + total contract value sales annually for employer clients, across health services capabilities
- Sales and account management work experience working with national employer clients
- Successful track record of managing deep client relationships and upselling health services capabilities in the Employer market
- Demonstrated success leading progressively complex consultative sales experience and client relationships, influencing senior level executives, consultants, and partners
- Ability to effectively lead the sales process and work cooperatively with extended client team to achieve sales goals
- Solid working knowledge of claims, marketing and managed care systems, including TPAs, HMOs, ACOs, PPOs, Alternative Networks, managed indemnity plans, and other industry payers
- Advanced consultative selling skills with the ability to successfully construct solutions that meet client needs and achieve client objectives
- Ability to effectively message, position and present information for client impact and influence
- Experience in negotiation, influencing, collaboration, and listening skills
- Ability to travel frequently, up to 40% of time
- Proficiency in Microsoft Office suite and CRM (ex. Salesforce)
- Full COVID-19 vaccination is an essential requirement of this role. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination prior to employment to ensure compliance.
Preferred Qualifications:
- Work experience as client executive assigned to complex, strategic national employer clients
- Established relationships with Optum product and solution sales team and external consultants
- Proven ability to operate and effectively navigate in a highly complex, matrix environment with a high level of collaboration
- Masters or advanced degree (ex. MBA, MHA)
UnitedHealth Group requires all new hires and employees to report their COVID-19 vaccination status.
Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)
*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Colorado, Connecticut or Nevada Residents Only: The Salary range for Colorado and Connecticut/Nevada residents is $130,300 to 250,200. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Job Keywords: Senior Client Executive, OptumHealth Employer Direct Team, Telecommute, Telecommuter, Telecommuting, Work at Home, Work from Home, Remote